MANAGED IT
MAINTENANCE PLANS
Looking for someone to manage your businesses or home IT? I choose to primarily work with local businesses so I'm available and nearby, and I have packages to suit all size businesses, as well as domestic users.
FOR BUSINESSES
SMALL BUSINESS PLAN
Perfect for small businesses or sole traders who work from home and need basic IT support, security help, and someone on hand for any issues.
Shaun Prince Helpdesk App
I will install this app on your PC/Mac and you can use it to open tickets and communicate directly with me.
Unlimited Tickets & Emails
Got a problem with your machine or want to ask a question? Open a ticket using the app or email me.
Updates (Patch Management)
My app will check your machine and its software for updates and install new versions automatically.
Remote Tech Monitoring
I will switch on tech monitoring so if you contact me with a problem, I can see information about your machine remotely, such as speed performance and temperature.
£10 / month (1 machine)
Billed Monthly
MANAGED IT PLAN
MOST POPULAR
A package for small offices, no matter your industry. Have me on hand for issues, with remote support included. Put your mind at rest.
Everything from the Small Business Plan, plus...
1 Hour Remote Support
If you need me, I will remotely connect to your machine through my app and fix your problems.
Initial In-Person System Assessment
When I install my app, I will conduct an initial assessment of your security, machine health, admin, workflow, storage and backup, and identify and inform you of any potential improvements.
Automated Responsive Tech Monitoring
I will monitor your system remotely and inform you of any potential issues such as temperature, performance and speed.
£40 / month (up to 5 machines)
Billed Monthly
MANAGED PREMIUM
A bespoke package for larger companies based on your needs. Includes on-site support when you need it and priority response.
Everything from both other plans, plus...
More Remote Support
I can be on hand as much as you think you need me.
On-Site Support
Prefer to see someone in person or have me look at your machines? I'll come to your business.
Priority Response
Your jobs will be prioritised and your issues solved quicker.
Price on Request
ADD ONS
Customise your package and add on any more services you require.
ANTI-VIRUS
COVER
PASSWORD MANAGEMENT
CLOUD STORAGE
COMPUTER BACKUP
CUSTOM EMAILS
WORKFLOW
ASSESSMENT
MICROSOFT
365
WEBSITE DESIGN
FOR HOMES
HOME PROTECTION
Just want your home PCs/Macs protecting against viruses and other nasties?
Premium Anti-Virus Cover
I will guide you through installing my premium anti-virus cover.
Support Just An Email Away
Once you're a customer, you'll be on my lists and I'll have your details if you ever need repairs or other services.
£2.50 / month (per machine)
Billed Annually
MANAGED HOME PLAN
Do you have a more complicated home set up or just prefer having your mind at rest? Have me on hand for issues.
Shaun Prince Helpdesk App
I will install this app on your PC/Mac and you can use it to open tickets and communicate directly with me.
Unlimited Tickets & Emails
Got a problem with your machine or want to ask a question? Open a ticket using the app or email me.
Updates (Patch Management)
My app will check your machine and its software for updates and install new versions automatically.
Remote Tech Monitoring
I will switch on tech monitoring so if you contact me with a problem, I can see information about your machine remotely, such as speed, performance and temperature.
£10 / month (per machine)
Billed Monthly
ADD ONS
ANTI-VIRUS
COVER
PASSWORD MANAGEMENT
CLOUD STORAGE
COMPUTER BACKUP
MICROSOFT
365
